We ship to most countries in the world, with the exception of countries where we are prohibited from shipping based on international agreements and shipping restrictions.


Delivery times

All orders are packed in the United States. Orders are typically shipped out within 1-4 business days. If you believe your parcel is taking too long to arrive or fear it could be lost, please reach out or send us an email and we will look into it right away.
We are not responsible for any delay that results from an incorrect address, holidays or by incidents beyond our control.


Shipping costs

Shipping costs for your order are always displayed in the order breakdown on the checkout page. They are automatically calculated depending on volume, weight and destination of the products purchased.

Please note that any customs duties and taxes for overseas orders are the buyer’s responsibility to pay.

For any reason, you may return or exchange any items by posting them to us within 30 days upon arrival.

Specially produced items are not eligible for return.


Start a return or exchange

To return or exchange an item, please email us with your order number, details of the item to be returned, and the reason for its return. All returned items must arrive unused and in the original packaging.

All shipping costs, duties and taxes have to be paid by sender.

You will be refunded through the same payment method you used to place the order. This will happened within 7 days after it's checked by our team.


Damaged items

If your item appears faulty upon delivery, please notify us immediately at shop@exampe.com and attach pictures of both the packaging and its contents. All the original packaging must also be retained. We will do our best to remedy the situation as quickly as possible.